Internship Description
Tiana Hickey ’25 supported the evolution of the Nonprofit Board Leadership Program at the Tamer Institute for Social Enterprise and Climate Change. The program connects Columbia Business School students, alumni, and nonprofit executives through board service and strategic collaboration. She helped source and onboard new partners, developed leadership transition materials, and revised student resources to deepen engagement. Her work strengthens the pipeline of student board leaders and ensures they’re better equipped to support the governance and strategy needs of mission-driven organizations.
As an outgoing co‑president and fellow of the Nonprofit Board Leadership Program, I spent the summer strengthening the program’s operational foundation and equipping the next student leadership team for success. I built a comprehensive project catalog that captures nearly twenty years of program history, wrote website‑ready project descriptions, and refreshed student-facing resources, including onboarding materials, a resource guide, and an updated program flyer. I conducted peer research on similar board fellowship programs and used the analysis to develop supplemental educational content, such as suggested learning modules, course recommendations, and sector-specific guidance to deepen nonprofit engagement. I also participated in partner recruitment for the coming year, joining calls with prospective organizations, clarifying expectations, and revising frequently asked questions to improve the nonprofit onboarding experience. This work supports the program’s mission to prepare Columbia MBA students for long-term board engagement while offering meaningful support to mission-driven organizations.
Courses and experiences at Columbia Business School shaped my contributions. Classes with Melissa Berman and Doug Bauer provided insights into nonprofit governance and board function. Participating in and eventually co‑leading the program gave me hands-on experience working with boards, managing cross-functional student teams, and handling the operational needs of a school-wide program. These experiences deepened my appreciation for designing core processes like outreach, onboarding, and communications with clarity, scale, and continuity. MBA coursework also developed my analytical and communication skills, which were essential for organizing two decades of program data into a searchable catalog and distilling insights to demonstrate the program’s long-standing value.
One challenge was managing the transfer of institutional knowledge to the new student leadership team. Having been deeply involved, I had to ensure a smooth transition by capturing context, aligning resources, and building systems that would be clear and usable after I graduated. Balancing structure with flexibility was critical: providing enough guidance to be helpful without limiting future leaders’ ability to make their mark. Another challenge was synthesizing and organizing nearly two decades of project data. There were no consistent naming conventions or tags across years, making cleanup and classification labor-intensive. These challenges pushed me to think critically about continuity, clarity, and user experience.
This fellowship was a meaningful opportunity to reflect on how strategy, leadership, and community-building intersect in the social sector. I gained a clearer sense of how I want to stay engaged with nonprofits long-term. Although I will return to management consulting, I hope to continue serving on boards and advising nonprofits. The summer showed me the impact of thoughtful infrastructure: small modifications to onboarding systems, internal communications, or content libraries can have lasting benefits. I am grateful to have contributed to this work and look forward to supporting the program’s mission beyond Columbia Business School.
