Internship Description
Crystal Chong ’26 and John Mullen ’26 interned at Clement Packaging, a startup focused on making plant-based, compostable packaging as a 1:1 replacement for plastic to eliminate landfill-bound plastic waste in the consumer goods space. Chong developed a comprehensive marketing strategy for the growth-phase startup by analyzing sustainable materials market trends and crafting compelling narratives. Working directly with the CEO, she created marketing collateral, designed email campaigns, and conducted competitor research. In his sales strategy role, Mullen worked directly with the CEO to refine Clement’s sales approach, optimized its pipeline, and identified priority customer segments.
During my internship with Clement Packaging, a San Francisco–based startup developing compostable, bamboo‑based materials for beauty and personal care products, I evaluated and refined the company’s commercial strategy. Clement aims to prove that sustainable materials can match traditional plastics in performance and design. I analyzed the company’s technical advantages, market size, regulatory trends, and competitor landscape to determine which categories offered the strongest commercial potential. Based on the findings, I recommended focusing on premium beauty, infant care, and wellness packaging—segments that balance high performance requirements with demand for sustainability. I also conducted a review of the customer relationship management and sales pipeline to improve lead tracking and prioritization, and I helped update investor and customer materials to clarify Clement’s value proposition. These projects advanced Clement’s mission by sharpening strategic focus, enhancing operational visibility, and improving communication with partners and investors.
My Columbia Business School coursework shaped my approach. Strategy formulation and operations management taught me how to design scalable processes and allocate resources efficiently, which informed my restructuring of the sales pipeline and decision frameworks. Classes in venture capital, social venture investing, and entrepreneurship helped me connect market position to capital strategy and craft messaging that resonates with investors. Combining structured problem‑solving with financial analysis and narrative crafting enabled me to evaluate market opportunities in light of both sustainability values and business viability.
The greatest challenge was identifying a growth strategy amid real‑world constraints. Clement operates in a capital‑intensive industry with limited funding, uneven regulatory support across markets, and technical trade‑offs inherent to compostable materials. The beauty and personal care market is crowded, with many entrants competing for the same sustainability narrative. I had to ground recommendations in practicality, seeking areas where Clement’s capabilities—particularly material strength and design flexibility—could create differentiated value without significant new investment. This meant narrowing the company’s focus to markets that were both technically compatible and commercially receptive, rather than expanding too broadly.
My key takeaway was learning to balance vision with pragmatism. In a resource‑constrained environment, progress comes from focusing on a few initiatives that create the most leverage. Strategy and execution are inseparable; a good idea matters only if it can be implemented within technical, financial, and regulatory realities. This experience strengthened my ability to think critically, make trade‑offs explicit, and translate strategic insights into actionable steps. I gained a deeper appreciation for the patience and persistence needed to build something lasting and intend to carry these lessons into future roles that blend analysis and execution for practical impact.
